Privacy Policy

For the purpose of this Privacy Policy 4Sight Surveying Ltd will be referred to as “we”, “us”, “our”.
This privacy policy, (“Privacy Policy”) and any other documents referred to in it, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us as a data controller when you use our website or services.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting our www.4sightsurveying.uk (“Site”) or using our services or apps (“Services”), you are accepting and consenting to the practices described in this Privacy Policy.

1. Data Controller
For the purpose of EU and UK data protection laws and any applicable implementing laws, regulations and secondary legislation relating to the processing of personal data (together “Data Protection Law”), the data controller is 4Sight Surveying Ltd, of 12 York Drive, Brough, HU15 1UF, England.

2. Legal basis for processing
We will only use your personal data when the law allows us to. Most commonly we will use your personal data in the following circumstances:
To fulfil our contractual obligations to you.
To comply with a legal obligation.
Where it is necessary for our legitimate business interests (or those of a third party) and your interests and fundamental rights do not override those interests.

3. Personal Data we may collect about you and how we use it

We may collect and process personal data about you. Personal data, or personally identifiable information, means any information about an individual from which that individual can be identified.

Identity data: includes first name, last name, title.
Contact data: includes home/billing address, address of property purchasing, email address and telephone numbers.
Financial data: we will not ordinarily ask for or store any financial information. Should we need to refund you we will ask for your bank account number and sort code.
Usage data: includes information about how you use the Site and Services.
Service data: personal data provided in the course of using our Services.
Marketing and communication data: information in any enquiry you submit to us regarding services.
Aggregated data: we also collect, use and share statistical or demographic data for any purpose.
Special category data: we do not collect, store and/or use special category data about you.

Note: we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data.

If you fail to provide personal data: where we need to collect personal data in order to provide the services to you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.

4. How personal data is collected

Direct Interactions: you may give personal data when you fill in forms or correspond with us by post, phone, email or otherwise.
Automated Technologies or Interactions: we automatically collect technical and usage data through cookies and similar technologies.
Third Party Suppliers: we work closely with third parties (see our Third Party Supplier List) such as business partners, subcontractors, analytics providers and credit reference agencies.

5. Cookies

We use cookies or similar tracking technology on our Site and in the Services.

Persistent cookies: stored between browser sessions to remember preferences or actions.
Session cookies: enable certain features of the Site or Services and are deleted when you log off.

Managing cookies: most browsers allow you to refuse or delete cookies. If you do not accept cookies, you may not be able to use all functionality of the Site or Services.

Do not track: we do not support Do Not Track (DNT).

6. Disclosure of your personal data

We may share your personal data with:
Business partners, suppliers and sub-contractors for the performance of any contract.
Analytics and search engine providers that assist in improvement and optimisation.
Professional advisors including lawyers, bankers, auditors, and insurers.
Tax authorities, regulators and other authorities where required by law.

We may also disclose your data:
• In the event of a business sale or purchase.
• To comply with legal obligations or enforce our terms and conditions.
• In the event of insolvency proceedings, to a purchaser who undertakes to use your data for the same purposes.

We do not sell, rent or otherwise make personal information commercially available to any third party unless specified in this Privacy Policy.

7. Data security

We have put in place appropriate security measures to prevent unauthorised access, loss or disclosure of your personal data.
We have procedures in place to handle data breaches and will notify you and regulators where legally required.

However, transmission of information via the internet is not completely secure. Any transmission is at your own risk.

8. Links to other websites

Our Site may contain links to third-party websites. We are not responsible for their privacy policies. Please check these before submitting any personal data.

9. Your rights

You have the right under Data Protection Law to request:
Access to your personal data.
Rectification of your data.
Deletion of your data.
Restriction on processing.
Objection to processing.
Data portability.
Withdrawal of consent at any time.

Requests can be made free of charge. We may need to verify your identity before processing requests.

10. Marketing communications

Marketing: we may use your data to determine products or services that may interest you.
Promotional Offers: you will receive marketing emails if you opted in or purchased from us and have not opted out.
Third Party Marketing: we will obtain your express opt-in consent before sharing data with third parties for marketing.
Opt out: you can opt out anytime by clicking “unsubscribe” in our emails.

11. Data retention

We will not keep personal data longer than necessary for the purposes for which it was collected, or to satisfy legal, regulatory, tax, accounting or reporting requirements.

We may retain data longer in cases of complaints, legal obligations, or fraud prevention.

12. Complaints

We aim to meet the highest standards when handling personal data. If you have any complaints, please contact us.

For UK individuals: contact the Information Commissioner’s Office (ICO) at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

13. Age of users

This Site and the Services are not intended for use by anyone under the age of 18.

14. Changes to our Privacy Policy

Any changes we make will be posted on this page.
This Privacy Policy was last updated on 5th August 2025 and replaces all previous versions.

15. Contact

If you have any questions or requests regarding this Privacy Policy, please contact us:
(1) By post: 12 York Drive, Brough, HU15 1UF, England.
(2) By telephone: numbers listed on our website.
(3) By email: info@4sightsurveying.uk
(4) Via our website contact form.

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