Surveying FAQs
Explore our frequently asked questions to gain clarity on our services, processes, and policies. Whether you’re curious about survey durations, cancellation policies, or the benefits of aerial inspections, our comprehensive FAQs provide transparent and helpful information to assist you.
Frequently asked questions
What locations do your surveyors cover?
We cover Yorkshire, Derbyshire, Nottinghamshire, Lincolnshire, Cheshire, Lancashire and Tyne & Wear. However, we are able to travel further afield, enquire below.
Can I add a valuation to my homebuyer or building survey?
Yes, For those opting for our Level 2 HomeBuyer Survey or Level 3 Building Survey, we can also include a professional market valuation of your property for an additional fee. This means you’ll receive not only a clear condition report, but also a current valuation to assist with your purchase decision or price negotiations. Please ask us for a tailored quote when booking to add this optional service.
How long does a survey take?
The length of a survey is very much dependent on the surveyors findings and the size of the property.
For example if the surveyor is only assessing a lounge and a kitchen it should take anywhere between one hour and one and a half, however, if it is a 5 bedroom house it could be anywhere between three to five hours.
Will you need to access my roof?
We will need to gain access to the roof space, especially if you have water ingress or a leak within that area.
If the source can be pinpointed but not accessed internally, we may send up an aerial drone to inspect the roof without the need for expensive access equipment.
Will I get a report afterwards?
Depending on size and complexity of the property. Level 2 within 3 working days and Level 3 within 5 working days.
What if the purchase falls through / Cancellation Policy
Any cancellation more than 3 working days (72 hours) before the survey date, will incur a fee of 25% of the full fee. Any cancellation in between 1 to 3 working days before the survey date, then a fee of 35% of the full survey fee will be charged. Any cancellation on the inspection date or after (prior to delivery of report, will be charged 65% of the full survey fee.
Working days are Monday to Friday 09:00 am to 5.00pm, any cancellation received after 5.00pm will be deemed to have arrived at 09.01am on the next business day. Once the inspection has taken place, the client may request that the report is not commenced or finished for whatever reason then the full fee is payable.
Do you undertake the works after the survey has been carried out?
As we are specialist independent surveyors, we do not work in conjunction with contractors, or builders, therefore we do not undertake the remedial works, but do list the specific works needed in the standard comprehensive report.
That way we can offer an unbiased and honest report as we have no financial gain from any remedial works carried out following the survey.
Why would I need an aerial survey?
An aerial survey is an efficient way of carrying out inspections of your roof, gutters, spire, clock towers and chimneys.
An aerial drone survey also prevents the need to have expensive access equipment erected.
Have any other questions? Send us a message
We’re here to assist you with any questions—please contact us and we’ll get back to you promptly.